Easily contact BNP Paribas Fortis via Easy Banking App
1 min
Are you looking for a simple and fast way to reach us or schedule an online appointment? With your Easy Banking App, you can book one anytime, anywhere. In just a few steps, you choose the method that suits you best: video call, phone call, or in-branch meeting. Scheduling your meeting is straightforward, requiring no travel and independent of our opening hours.
Make an online banking appointment
- Make an appointment with an advisor directly through your Easy Banking App
- Available 24/7, anywhere in Belgium
- Choose the type of appointment based on your needs:
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- Remote via video or phone call
- In person at a branch or post office
- Save time and get personalised support without waiting in line
Why book an appointment with a BNP Paribas Fortis advisor?
An appointment with a BNP Paribas Fortis advisor offers tailored support whether your project involves housing, investments, insurance reviews, or developing a professional activity.
Your Easy Banking App gives you access to the advisor’s calendar. You benefit from a wide range of available slots, including evenings and Saturdays, and select the appointment type—remote or face-to-face. This flexibility allows you to arrange your appointment according to your availability for personalized guidance without unnecessary constraints.
How to make an appointment online: key steps
Pour fixer un rendez-vous avec BNP Paribas Fortis, il vous suffit de :
- Log in to your Easy Banking App
- Open the ‘Help and Contact’ tab, then select ‘Info and Contact’
- Select the subject of your request
- Click on ‘Make an Appointment’
- Choose the ‘Contact Us’ option
- Choose the desired meeting type:
- Video call
- Phone appointment
- Face-to-face meeting
- Pick the date and time slot that suits you and confirm
What are the benefits of online appointments with BNP Paribas Fortis?
- Book appointments anytime via Easy Banking App or Easy Banking Web on smartphone, tablet, or computer
- Choose your preferred contact method
- Access a BNP Paribas Fortis advisor without unnecessary travel
- Extended hours for remote appointments, until 10pm on weekdays and 5pm on Saturdays
- Reduced waiting times and significant time savings
- Automatic confirmation and reminder emails and/or SMS
- Option to automatically add the appointment to your calendar
How does BNP Paribas Fortis make your daily banking easier?
Do you have an urgent question?
For urgent matters, such as access issues to your Easy Banking App or questions about an ongoing file, BNP Paribas Fortis customer service remains easily reachable.
Customers can contact the Easy Banking Centre at +32 2 433 43 32, Monday to Friday from 7am to 10pm and Saturdays from 9am to 5pm. This ensures quick and effective support, even outside regular hours.
Did you know you can also manage your accounts, cards, payments, investments, and insurance yourself anytime, anywhere? Discover all the possibilities of self-banking online and on mobile.
Lost, stolen, or retained card?
If your BNP Paribas Fortis card is lost or stolen, block it immediately and order a new card via the Easy Banking App:
- Go to the 'My Services' tab
- Select 'Accounts and Cards'
- Choose the relevant card
- Click on 'Block permanently or replace'
You can also do this via the 'Help and Contact' > 'Card Stop' option.
Want to make an appointment with an advisor?
Book your appointment online via your Easy Banking App on smartphone or tablet, or via Easy Banking Web on your computer, and connect with an advisor at a time that suits you.
BNP Paribas Fortis is among the most accessible banks in Belgium. To explore all available ways to reach us, visit the dedicated page.