Accessible, here and now

Need some advice or have a question? We’re here to help: at your local post office, by appointment in a BNP Paribas Fortis branch, or via a video call. You can also reach us 24/7 through our digital channels. At your service, whenever and however it suits you.

You need personalised financial advice?

Whether you are planning a project, reviewing your budget or thinking ahead, our expert advisors are there to help you. You can book an appointment at a branch, a post office or by video call.

  • BNP Paribas Fortis branches

    You prefer to manage your money in person? We are delighted to welcome you by appointment, at your branch at a time that is convenient for you.

    Book an appointment in your branch
  • Post offices

    You are looking for a nearby banking service? We are also available at your local post office. For your everyday needs at the counter and for your projects. Take an appointment with an advisor.

    Book an appointment at a post office
  • Video call appointments

    Prefer not to travel? Book a video appointment for the same expertise and confidential advice as in a branch.

    Book a video call appointment

How to book an appointment?

It’s quick, simple and again, you have a choice:

  • Via Easy Banking App
  • Via Easy Banking Web
  • By phone through your contact person
  • Or call the Easy Banking Centre on +32 2 762 90 00 (weekdays until 10pm, Saturdays until 5pm)

As for the appointment format, you can choose:

Would you like to speak with an expert advisor?

You have a practical question?

We’re available to help online, by phone, at your local post office or by appointment in a BNP Paribas Fortis branch.

  • Your online and mobile bank

    You want secure access to your bank anytime, anywhere? Easy Banking App lets you pay by QR code, track your budget and manage your accounts 24/7. On desktop, Easy Banking Web completes the picture.

    Discover our digital channels

  • Have a question? Call us, even in the evening

    You need help, advice or urgent information? Our advisors are available by phone on weekdays until 10pm and Saturdays until 5pm.

    Contact our advisors

A vast network at your service

Meet an advisor at a post office or plan a short, practical appointment at your BNP Paribas Fortis branch.

Points of contact nearby

Find a BNP Paribas Fortis branch or post office

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Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

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