Talk to a bank advisor in a nearby bpost office
3 min
Key points
- More than 300 bpost offices in Belgium have a consultation area where you can meet by appointment.
- Banking advice in post offices covers several areas: savings, investments, loans and insurance.
- For everyday transactions and practical questions related to your personal banking needs, you can visit 650 post offices nationwide without an appointment.
Your BNP Paribas Fortis banking services, available across Belgium
Did you know that you can access many banking services in bpost offices? Drop by the bpost counters without an appointment for everyday transactions and practical questions or book an appointment for advice on banking or insurance matters.
What can you discuss in a bpost office?
Post offices offer much more than just postal services. Thanks to the partnership with BNP Paribas Fortis, you can also get help with your banking. Nearly half of all post offices even have a consultation area where you can discuss your projects, including reviewing your insurances or planning for your retirement.
You can get information or advice on:
- Everyday banking: account management, bank cards, transfers and direct debits
- Savings and investments: tailored solutions to match your profile and goals
- Insurance: protection for your home, vehicle and family
- Loans: financing options for a personal project or an unexpected expense
If you need specialised advice about housing, the advisors in post offices will refer you to an expert advisor for a remote or in-branch meeting at a BNP Paribas Fortis branch.
With or without an appointment: how does it work?
By appointment for advice
Booking an appointment in a post office is quick and easy.
Via Easy Banking App
- Log in to your Easy Banking App and go to the “Help and Contact” tab.
- Select “Info and contact”.
- Choose the topic of your appointment.
Via Easy Banking Web
- Go to our website and click “Make an appointment”.
- Select the “Advisory appointment” option.
- Log in to your Easy Banking Web and choose the topic you want to discuss at the meeting.
At the counter of a post office
You can also book directly in a post office by arranging the date and time with a bpost staff member.
By phone via Easy Banking Centre
Not yet a client, or prefer to call us? Contact our customer service, the Easy Banking Centre (available 7 am – 10 pm on weekdays and 9 am – 5 pm on Saturdays) on 02 762 90 00.
Without an appointment for practical matters
For daily transactions, 650 post offices across Belgium welcome you without an appointment. Counter staff can help you:
- Make an electronic transfer
- Manage your card settings
- Get familiar with our digital channels
- Obtain general information about our services
Outside opening hours, you can contact the Easy Banking Centre, and of course Easy Banking App and Easy Banking Web are available 24/7.
How to find a bpost office near you?
Thanks to bpost’s wide network, there is always a post office offering banking services nearby: in major cities such as Brussels, Antwerp, Ghent, Liège and Namur, as well as in smaller towns and rural areas. In short, you are sure to find one in every municipality!
Our location tool can quickly help you find the nearest post office and tell you whether it offers advisory appointments.
In summary
With BNP Paribas Fortis, accessing banking services has never been easier. By combining bpost’s local presence with BNP Paribas Fortis’ banking expertise, you can now manage transactions, ask questions or receive advice easily in one of the many post offices across Belgium.
Prefer to contact us another way? We are happy to adapt to your needs. Discover why BNP Paribas Fortis is Belgium’s most accessible bank by exploring all the ways you can reach us.