SELF-BANKING: ACCOUNTS, CARDS AND PAYMENTS

Which settings can you manage in Easy Banking App and Easy Banking Web?

Manage your accounts and cards yourself, simply and wherever you are, with Easy Banking App or Easy Banking Web. Personalise your settings, block or replace your card, adjust your payment limits, and much more.

Manage your account settings

Open an account via Easy Banking App or Easy Banking Web and enjoy all these features: 

  • Check your account balance and your transaction history and details (including additional information about certain merchants in Easy Banking App).
  • Adjust your transfer limits. 
  • Manage your direct debits, standing orders and beneficiaries. 
  • Find a transaction. 
  • View your account statements. 

Make your payments securely

  • Pay and receive money with Wero. 
  • Use Apple Pay, Google Pay and other mobile payment solutions. 
  • Log in and sign your transactions with your digital identity via itsme®. 
  • Manage your bills electronically with Zoomit. 

Manage your card settings

  • Block (temporarily or permanently) and replace your card. 
  • View and unblock the PIN code of your debit and credit card in Easy Banking App.
  • Request a new PIN code for your credit card in Easy Banking Web. 
  • Enable or disable online and contactless payments. 
  • View your credit card spending status. 
  • Enable or disable payments in and outside Europe. 
  • View or manage your card limits. 
  • View your card details.

Find out in our video where and how to adjust your debit card and credit card settings in Easy Banking app.

Enjoy many useful features

  • Update your personal details and your identity card (via Easy Banking Web). 
  • Authorise your child to use Easy Banking App. 
  • Receive notifications or alerts, including for incoming and outgoing payments. 
  • View your messages (via Easy Banking App) or exchange messages with your bank (via Easy Banking Web) in the ‘Tasks and messages’ tab. 
  • Optimise your budget and benefit from cashbacks and extra services. 
  • Need help? Ask Samy your questions or consult our FAQs in ‘Info and contact’ (via Easy Banking App). 

How do I manage my settings?

Manage settings in Easy Banking App and Easy Banking Web

Discover how to view and manage many preferences and settings in just a few clicks via Easy Banking App and Easy Banking Web. 

WE ARE HERE FOR YOU

How can you contact us?

Do you have questions?

Do you need help with everyday banking tasks? Ask Samy, your virtual assistant, your question 24/7. He will respond quickly and guide you through the app based on your query. You can also refer to our FAQs. Open Easy Banking App and click on 'Help and Contact'.  

Discover Samy 

Make an appointment via the app or online

If you need advice or assistance with a practical request, you can easily arrange an appointment via Easy Banking App or Easy Banking Web. Meet our expert advisors at a BNP Paribas Fortis branch or post office, or remotely via video call. 

Make an appointment 

Discover our other sefl-banking services

  • Additonal services and benefits

    Discover practical features in Easy Banking App that simplify your daily life, such as budget analysis and automatic cashback. You can also access services like SNCB, Pluxee and PayPal. 

    Explore these services

  • Your insurances and loans

    Online and mobile banking allow you to easily keep an eye on your insurance policies and loans in just a few clicks. 

    Manage your insurances and loans
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