Can I cancel a Wero payment?
No. A Wero payment is immediate and final. You can try to recover your funds by contacting the payment recipient. How you do this depends on the type of payment:
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Payment to an online shop: contact the merchant’s customer service department. If the merchant refuses to refund you, in some cases, you may be able to dispute the transaction. See: 'How can I dispute an online payment made with Wero?'
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Payment to an individual: you can send a payment request. See: 'How can I send a payment request?' to ask the recipient to return the funds. Please note that the recipient is not obliged to do so.
