ONLINE AND MOBILE BANKING

Self-banking: do-it-yourself banking

With our online and mobile services, you manage your accounts, cards, payments, investments, insurance etc. by yourself, wherever and whenever you want. On your smartphone or tablet with Easy Banking App, or on your computer with Easy Banking Web. Independently and securely.

Accounts and cards

With your Easy Banking App and/or Web, you can manage your accounts and cards independently, at home or on the move. Modify your settings, block and replace your card, adjust your transfer limits, and much more...

VIDEOS
Manage your payment cards
Manage your payment cards
Manage your credit or debit card limits, access your debit card data, enable and disable contactless and online payments.
Block and/or replace your debit card
Lost, stolen or damaged debit card? Order a replacement and choose your PIN via the app! You can also view your new card’s details. Also possible for your credit card(s).

Adjust your transfer limits

You can customise the amount of euros you can transfer in Easy Banking App and Easy Banking Web. By default, the limit is €5,000 per day per user.

In Easy Banking App :

  • You can choose your own daily limit between €0 and €50,000 maximum (temporarily or permanently).
  • Any change to the limit (increase or decrease) is immediately active in the app. In case of a request to increase, you will need to sign electronically.

In Easy Banking Web :

  • You can choose your own daily limit between €0 and €300,000 maximum (temporarily or permanently).
  • Any decrease in the limit is active immediately.
  • Any increase in the limit will become active after 2 calendar days. This delay is necessary for us to verify that it is not a fraudulent request. A confirmation via itsme or an electronic signature will also be required.

High level of independence

Thanks to your digital channels, you can also:

  • manage your direct debits and standing orders,,
  • access your digital account statements for free 24/7,
  • manage your beneficiaries,
  • search for a transaction,
  • update your personal data and ID card,
  • authorise your child to use Easy Banking Web and/or Easy Banking App,
  • request a card reader.

Enjoy the benefits of Easy Banking App

Easy Banking App also allows you to:

  • receive a notification in case of an outgoing payment,
  • copy your account number,
  • switch to "discreet" mode to hide your balance in public,
  • modify your favourites on the home screen,
  • open a payment account.
  • Need help? Quickly find the answer to your question in your app via the Communication menu.

* The maximum limit is €300,000 per day per user. By default, this limit is set to €25,000 per day and per user. Any change to the limit can be temporary (for 7 days) or permanent.

Your payments

  • Your mobile payment methods

    Pay your bills in one go without taking out your card: it's possible with your smartphone or smart watch!

    Learn more about mobile payment

  • Your digital identity with itsme®

    With the itsme® app, you can quickly and securely sign operations.

    Learn more about itsme®

  • Your invoices in one click with Zoomit

    This free feature allows you to receive your invoices and payslips via Easy Banking App or Web.

    Learn more about Zoomit

ADDITIONAL OFFERS AND SERVICES

  • Track your budget

    Need a clear view of your budget? Easy Banking App’s Budget Analysis feature shows how your income and expenditure change over time.

    Optimise your budget

  • Save with Easy Cashback

    With Easy Cashback, you can get money back when you make purchases, online or in-store, with our partners. It's free and easy, and saves you money!

    Learn more about Easy Cashback

  • Additional services

    Easy Banking App offers more than just banking. Via your app, you can access a range of non-banking services designed to make your life easier.

    Discover additional services in the app

Your investments

Your investments at a glance

You can:

  • open a savings account,
  • browse your investments,
  • consult your tax certificates,
  • get a centralised view of your assets thanks to the secure PaxFamilia platform,
  • track and optimise your tax-efficient savings plans (pension savings and long-term savings),
  • use the pension savings simulator,
  • take out investment products (subject to certain conditions), track the performance of your portfolio (only on Easy Banking Web) and more besides.

Your insurance

Protect yourself remotely

With your digital channels, you can do all of the following wherever you are:

  • sign documents,
  • simulate an insurance policy,
  • take out insurance products,
  • consult your insurance policies and check the cover they provide,
  • make a claim online etc.

Your loans

Keep a close eye on your loans

With Easy Banking Web and App, you can:

  • view your loans,
  • consult your tax certificates,
  • see your repayment schedule (via Easy Banking Web).

We’re here for you

Need help?

Find the answer to your question quickly via the "Communication" menu of Easy Banking App. By selecting the "Help and contact" option, you can define the category and subject of your question or request. Or call the exclusive PrivilegeConnect line.

Contact PrivilegeConnect

Make an appointment online

For practical requests such as getting help with our online and mobile banking services or visiting your safe deposit box, Easy Banking App and Easy Banking Web allow you to make an appointment in one of our branches with ease.

Make an appointment

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Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: