Priority Banking

Your Mastercard World Priority credit card

Ready to unlock a world of benefits?

Congratulations and thank you for placing your trust in us!

As a Priority Banking Exclusive contract holder, your new credit card unlocks a world of comfort, security, and exclusive benefits.

Let your card take you to new horizons and make every day a unique experience.

Click on the links below to view detailed information

Getting started

Activate your card  

First make a PIN transaction in a store or with a supplier. Then you can use your new card for online and contactless payments.

Destroy the chip of your old card as soon as you have activated the new card (only in case of replacement or renewal of your card). 

Secret code of your card (PIN code)

Your PIN code remains the same as before, or you have received a new one by mail. Use your new credit card with this PIN code to make transactions.

Need assistance?

Call 02 228 99 04 for emergency travel and medical assistance only. Save this number for easy reference.

Other questions?

Call us on a secure line via 'Communication' – 'Help and contact' in your Easy Banking App.

Choose the category 'Cards' and talk to an advisor. Or call 02 762 90 00.

Digital and contactless payments

Easy, fast, and secure! Make payments quickly and securely in-store, via an app, or on the web.

  • Apple Pay: simply add your new credit card to your Apple Wallet with Easy Banking App. You can then pay with your iPhone or Apple Watch.
  • Google Pay/Garmin Pay: add your new card via one of the apps to pay contactlessly with your smartwatch or smartphone.

Read more about the new payment methods and how they work on: 

Online payments | BNP Paribas Fortis

Lost or stolen card?

In case of theft, report it to the police within 24 hours. You can also block your card to prevent further use.

To block your card, you can:

  • Use Easy Banking App: log in, go to 'My services', then 'Accounts and cards', select the credit card, and click the settings icon to temporarily or permanently block it.
  • Call Card Stop on 078 170 170 (24/7 available) to permanently block and automatically replace your card.

Once you've activated your new card, destroy the chip of your old card.

Our security tips

Your security is our top priority. We never ask for your PIN code by phone, email, SMS, or social networks, and we never ask you to return your card. If you suspect fraud or phishing, contact us immediately. We'll be happy to help.

If you receive a suspicious message, forward it to phishing@bnpparibasfortis.com or call us via Easy Banking App or 02 762 90 00.

Important documents for your new credit card

Below, you will find all the legal documents applicable to your Mastercard World Priority credit card:

The bank processes your personal data in accordance with the privacy statement of BNP Paribas Fortis sa/nv. This is available on www.bnpparibasfortis.be/privacy and in all branches.

For maximum comfort

In Belgium or abroad, online or in-store, you can always count on your Mastercard World Priority credit card. It is accepted at over 44 million points of sale worldwide and offers you endless possibilities, wherever you are. With the 'contactless payment' option, you can make payments in an instant.

More than just a payment method, your card is your 'travel companion' for every transaction you make. Whether it's paying for your daily purchases, your trips, or your holiday, your Mastercard World Priority credit card offers you exclusive benefits and coverage, such as insurance in case of cancellation or interruption of your trip.

You're in control, always. With Easy Banking App and Easy Banking Web, you can track your expenses in real-time and adjust your settings as needed. Going on holiday abroad? You can temporarily increase your standard usage limit of €7,500 or manage the country settings of your card (in and outside Europe).

You'll also receive a detailed overview of your expenses every month, including the exchange rates applied. Everything is at your fingertips for maximum comfort.

Complete peace of mind

Enjoy life's adventures, big or small, with the confidence that you're protected. Your Mastercard World Priority credit card and comprehensive insurance package have got you covered, whether you're at home or on the go. 

On the road

Travel with peace of mind, knowing that you're protected against unexpected events. When you pay at least 70% of your trip with your card, you're eligible for:

  • Travel cancellation and interruption insurance up to €8,000 
  • Baggage insurance up to €1,500 
  • Compensation for delayed flights up to €400 
  • Medical expenses abroad up to €250,000

Need help in an emergency? Contact us through the 'Help and contact' tab in Easy Banking App.

Breakdown assistance

If your vehicle breaks down during a trip, your Mastercard World Priority credit card has got you covered:

  • Extended technical assistance for two vehicles, valid throughout Europe (for bicycles, including e-bikes, assistance is available in Belgium from 1 km from your home and up to 30 km across the border.)
  • A replacement vehicle for five days in case of a breakdown
  • Reimbursement of the deductible in case of damage to your rental car

Safe shopping

Even when shopping, online or in-store, you are protected thanks to:

  • A purchase guarantee in case of theft or accidental damage to a good you purchased with your credit card, within 120 days of purchase or delivery (€3,000 per claim with a maximum of two claims per year and a minimum purchase amount of €50)
  • A warranty for online purchases in case of non-delivery of goods you purchased online with your credit card (€1,000 per claim and with a maximum of two claims per year and a minimum purchase amount of €50). Consult the general terms and conditions for an exhaustive list of (additional) warranties.

A world of benefits

With your Mastercard World Priority credit card, you get access to a world of exclusive benefits, thanks to the Privileged Experiences loyalty programme. Every time you pay with your card, you earn points (one point per €10 spent with your card, valid for five years) that you can redeem for:

  • unique gifts and a wide range of vouchers (bol.com, Zalando, and ICI Paris XL, among others)
  • tickets for amusement parks (Plopsa, Walibi, Bellewaerde, etc.)
  • donations to a worthy cause

How to register 

  • Go to ‘Privileged Experiences
  • Click on 'Register'
  • Select the ‘Priority’ card from the list
  • Enter your credit card number and click on 'Next'
  • Enter your date of birth and click on 'Send'
  • Choose a username
  • Enter your email address and password

Exclusive cashbacks

As a Mastercard World Priority credit card holder, you benefit from the Mastercard Travel Rewards programme.

This is an international cashback programme that offers partial reimbursement for certain purchases made with your Mastercard World Priority credit card. You can enjoy rewards from well-known brands such as Burberry and Crowne Plaza in the UK, Galeries Lafayette and Hertz in France, Abercrombie and Macy’s online, and many more.

To view the entire list of participating brands, enter your card number on Mastercard Travel Rewards in the 'See offers' tab.

No more queues at the airport

As a Mastercard World Priority cardholder, you receive four complimentary Fast Track passes, which grant you access to priority security lines in 180 airports worldwide. Your travel companions can also join you.

Travelling frequently and enjoying this exclusive benefit? You can order additional Fast Track passes at a preferential price. Check the conditions and participating airports in the app or on the Mastercard Travel Experiences website.

How to register on the Mastercard Travel Experiences app.

  • Download the Mastercard Travel Experiences app from the Play store or App store
  • Click on 'Register'
  • Enter your card number, expiry date, and CVC number, and click 'Continue'
  • Fill in the requested information, click 'Continue', and confirm
  • Choose a password and check the four conditions
  • Registration is complete. You will see your membership number. Click 'Continue'
  • Optionally, set up facial ID by clicking 'Enable'

 How to get access to the priority security lines on your next trip.

  • Log in to the Mastercard Travel Experiences app or website. 
  • Select the airport, number of travellers, and flight date and time.
  • Receive your Fast Track passes by email or open them in the app.
  • On the day of your trip, go to the priority security line in the airport terminal and show your Fast Track passes to the steward or hostess. Have a good trip!

Additional information 

  • When you enter your personal and flight information on the Mastercard Travel Experiences platform, you will be asked to pay €10.40. However, you can skip this step and go to step 4, where you can obtain a free Fast Track pass.
  • The Fast Track pass can be activated for free or at a reduced price. Children under a certain age can also receive a free pass. To check if your child is eligible for a free Fast Track pass at your chosen airport, visit: https://travelexperiences.mastercard.com/airport-list

With the Fast Track pass, you'll also enjoy discounts at select airport restaurants and cafés. Look for orange symbols to indicate valid promotions; grey symbols indicate that the offer is not available at that airport.

Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: