I've forgotten my credit card PIN: what should I do?

You can request a new PIN code in Easy Banking Web on a computer or tablet:

  1. Log in to Easy Banking Web
  2. Click on Accounts and cards then on My cards
  3. Click on the horizontal bars to the right of your credit card and select Modify
  4. Click on My PIN code
  5. Check that your address is up to date and click on Next
  6. Follow the steps with itsme or your debit card and card reader.

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