How can I replace a faulty or damaged card?

It's easy to arrange the replacement of a faulty or damaged debit- or credit card in the Easy Banking App.

  1. Log in to the Easy Banking App.
  2. Tap on My Services then Accounts and Cards.
  3. Tap on the cards linked to the account and select the debit card to be replaced.
  4. Tap on Block Permanently or Replace.
  5.  Indicate that it is faulty.
  6. Confirm the replacement of the card.

A faulty card will not be blocked during the replacement process.

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