Bank fraud: how to protect yourself from phishing
3 min
Fraudsters are increasingly targeting consumers and businesses. Proactive protection is no longer a luxury; it’s a necessity. BNP Paribas Fortis continuously invests in fraud detection and monitoring systems, but you too can take action. Only together can we stop fraudsters.
Why is fraud prevention essential for your business?
Beyond financial losses, fraud damages your company’s reputation and undermines customer trust. Scammers are growing increasingly sophisticated - from invoice fraud to the use of deepfake technology to mimic executives’ voices. Vigilance is critical when processing payments or handling communications containing sensitive data.
What is BNP Paribas Fortis doing to protect you?
You're not alone. Security is our bank's top priority. Hundreds of employees work around the clock to prevent and combat fraud.
BNP Paribas Fortis invests millions in security every year, focusing on every stage of the process: before, during and after a transaction.
Our bank processes millions of payments per week and immediately blocks suspicious transactions, or places them ‘on hold’ for further investigation. Whenever a customer reports fraud, we systematically analyse each case to understand what happened.
In the banking sector, we also prioritise collaboration and prevention. We do this by sharing best practices in fraud detection and insights into fraud mechanisms.
What can you do to prevent fraud?
Preventing fraud starts with raising awareness and putting the right security measures in place. Here are some tips:
- Follow established procedures: set internal rules and ensure every payment or transaction complies with defined controls.
- Know your suppliers: keep their contact details and account numbers on file. If when paying an invoice, you receive a message that the beneficiary’s name does not match their account number, call the supplier using the number in your database and update their details if necessary. Do not use the number on the invoice, as it may also be fake.
- Use multi-signature: work with dual signatures for large amounts. The person providing the second signature, independent of the transaction, will more quickly detect fraud. Scammers usually target just 1 person. By requiring 2 (or even 3) employees to sign, you significantly reduce their chances of success.
- Stay vigilant: be wary of red flags such as urgency, imposed confidentiality, or suspicious email addresses. Avoid instant payments unless absolutely necessary.
- Train your teams: make them aware of the dangers of cybercrime. Provide training to ensure they are aware of current threats and fraudster tactics.
- Strengthen your digital security: go to the settings in your Easy Banking Business Mobile app and enable notifications and alerts. You will receive a warning for any outgoing transaction exceeding your predefined limit, allowing you to act immediately.
Suspect fraud?
Always report it to the Easy Banking Centre on +32 2 762 20 00. Our employees are available Monday to Friday from 7am to 10pm and Saturday from 9am to 5pm.
Outside the Easy Banking Centre’s opening hours, contact our Fraud Line on +32 2 433 43 75.
Conclusion: together we’re stronger
Fraud can affect any business, regardless of its size or industry. By taking proactive measures, you significantly reduce the risk of becoming a victim. Recognising warning signs and following standard procedures are your best defence. And remember: you're not alone. Together, we’ll stay one step ahead of the criminals.
Not yet using our digital channels or have questions?
Want to learn more about Easy Banking Business* and Easy Banking Business Mobile*? Contact your relationship manager. They will review the best solutions for your business with you.
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