Read the information below before you
INSURANCE
Annual travel insurance with Touring by AG
Annual travel insurance is a Belgian-law travel assistance insurance policy by AG, offered by Touring and distributed by BNP Paribas Fortis. The policy is valid for 1 year, at the end of which it will be renewed by tacit agreement for the same period, except where it is cancelled at least three months before the renewal date.
For a policy taken out or renewed by tacit agreement on or after 1 October 2024, you have until two months before the renewal date to cancel it. In addition, from the second year onwards, you can cancel the policy at any time. Cancellation will take effect at the end of a 2-month period starting the day after notice is given by registered mail or served upon us, or the day after we provide an acknowledgement of receipt.
Your trusted partners
You can count on us and our partners Touring and AG to help you enjoy worry-free holidays and trips.
Touring specialises in travel insurance and has over 60 years of experience.
The combination of this experience with the expertise and professional support of our advisors ensures that you get:
- customised solutions
- relevant support
- peace of mind
Create your own annual travel insurance policy
Reset Products
Travel Solo
Family Full
Global
For whom?
For you worldwide
For you and your family worldwide
For you and your family worldwide and for your vehicle in Europe and Belgium
From:
€142
€157
€386
Medical expenses without excess
Unlimited
Unlimited
Unlimited
Repatriation of a traveller suffering from an illness or accident, as well as their
travel companion
Early return to Belgium in the event of the hospitalisation or death of a family member
Reimbursement of expenses in the event of a skiing accident on or off-piste, including
search and rescue costs up to €15,000
Reimbursement of unused ski lessons, ski passes and damaged or stolen ski equipment
Fly Zen: compensation in the event of delay, cancellation, denial of boarding or overbooking
Reimbursement of legal fees
Up to €2,500
Up to €2,500
Up to €2,500
Vehicle assistance and passengers in Belgium: breakdown and towing with replacement
vehicle for up to 5 days
Vehicle and passenger assistance in Europe: breakdown and towing along with a replacement
vehicle for up to 15 days
Option
Option
Cancellation insurance
Option
Option
Option
Baggage insurance
Option
Option
Option
Compensation for unused days due to interruption of a trip or stay
Option
Option
Option
Basic cover (assistance to individuals abroad): the scope of your cover
Main risks covered
medical repatriation in the event of illness or accident
reimbursement of medical expenses such as outpatient costs, dental costs, subsistence costs (if your stay has to be extended) and transport costs
early return to Belgium in the event of death or hospitalisation of a family member, or serious damage to your home
Main exclusions
any event occurring after the first three months of a stay
any event directly or indirectly related to non-compliance with applicable legislation
any event already known before the policy was taken out and/or before you left for a foreign trip
Information sheets
Please read the information document before subscribing to the insurance.
Pre-contractual information
Not satisfied?
For any complaints regarding our products and/or services, you can get in touch with your usual point of contact, use our complaint form, or reach out to BNP Paribas Fortis, Complaints Management Service, Montagne du Parc 3, 1000 Brussels, tel. +32 2 228 72 18, or email gestiondesplaintes@bnpparibasfortis.com. Further details are available on www.bnpparibasfortis.be/complaint and via the AG Insurance website (www.aginsurance.be).
If you are not satisfied with the proposed solution or do not receive a response within the expected timeframe, you may file a complaint with the Ombudsman des Assurances (Insurance Ombudsman). This can be done online via their complaint form, by email (info@ombudsman-insurance.be) or in writing (Ombudsman des Assurances, Square de Meeûs 35, 1000 Brussels). You may also lodge your complaint directly with this body.
Protecting your privacy
The personal data provided by the policyholder is processed by AG Insurance SA as the data controller.
Touring SA and BNP Paribas Fortis SA, each in their own right, also process certain personal data as data controllers where that data is processed for their own purposes as insurance intermediaries.
Take out annual travel insurance
Use the simulator
Log in and carry out a personalised simulation that includes the cover you want.
Sign online
You receive a policy proposal that you can immediately sign online.
Travel with peace of mind
You’re covered straight away and can travel with peace of mind.
Here for you
Urgently need assistance?
Your Touring assistance provider is available 24/7:
- For medical and technical assistance abroad: +32 2 233 23 45
- For technical assistance in Belgium (Global contract): 078 178 178
DISCOVER OUR OTHER INSURANCE POLICIES
Travel with peace of mind: your bank is here for you
Please read the information document before subscribing to the insurance.
Legal information
Touring SA – Bd Roi Albert II 4 B12, 1000 Brussels - RPM Brussels - BCE 0403.471.401, is registered under this number with the FSMA, Rue du Congrès 12-14, 1000 Brussels, and acts as a tied agent, remunerated by commission, for AG Insurance SA. AG Insurance SA holds a participation of more than 10% in Touring SA.
AG Insurance (abbreviated as AG) SA - Bd É. Jacqmain 53, 1000 Brussels - www.aginsurance.be – e-mail: info@aginsurance.be – RPM Brussels TVA BE 0404.494.849 - Belgian insurance company approved under code 0079, under the control of the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels.
Intermediary: BNP Paribas Fortis SA/NV, Montagne du Parc 3, 1000 Brussels - https://www.bnpparibasfortis.be -Brussels Register of companies, VAT BE0403.199.702, registered with the FSMA under this number, rue du Congrès 12-14, 1000 Brussels, and acting as a insurance agent.
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