DAILY BANKING

The basics of online security

IN PRACTICE

Stay safe online

Sharing photos on social media, chatting with loved ones, shopping or booking your holidays: the internet offers endless possibilities. But is your personal data secure?

OUR TIPS

Maximum vigilance

Information circulating on the web can be intercepted or compromised, your device can be infected with a virus and your personal data can be stolen. So it’s essential to be extremely vigilant.

MORE INFORMATION

Outsmart the scammers

The internet brings with it many pitfalls, so cybersecurity must become a habit. Discover our tips and tricks to secure your personal data and protect yourself from fraud.

Beware of cybercriminals

Phishing, identity theft, data theft, malware... Scammers are constantly inventing new, more realistic and sophisticated techniques. A lapse of concentration can have serious consequences. Here are some tips to secure your personal data and avoid problems.

YOUR ONLINE SECURITY

Creating a strong password?

The basics of a strong password

The longer, more unusual and complex your passwords are, the harder they will be to compromise. Here are some tips:

  • Use all the types of characters on your keyboard (uppercase and lowercase letters, numbers and special characters)
  • Use long phrases instead of a single word
  • Avoid including personal information, such as your birthday, your spouse's name or your child's name
  • Avoid sequences of characters in the order in which they appear on your keyboard: hackers are sure to try them, so avoid sequences like 12345 or qwerty
  • Invent a non-existent word: hackers test all dictionary words using their software, even the most exotic ones.

Use a password manager

Use a unique password for each application (personal or business). That way, if a hacker discovers one of your passwords, they won’t be able to access all your other applications.

Use a password manager to generate unique passwords for each app and website. There’s no need for you to remember them all, as your password manager keeps them in one place and you only need one password to access them. Practical and secure!

Additional security

In addition to your password, use any physical security features offered by your device. They can include fingerprint or facial recognition, which identify you using your unique biological features. Also, activate your device lock.

This principle is known as two-factor authentication, and provides enhanced security.

How can you secure your devices?

Your digital devices know more about you than you think. Make sure your secrets don't fall into the wrong hands.

Activate your device lock

Depending on your device's features (smartphone, tablet or computer) you can lock it with a code, your fingerprint or facial recognition.

Update your software

Most updates include security updates. This is why it’s essential to update your operating system and applications as soon as possible.

Only download apps from official stores

Some applications contain malware. Be cautious and only download your applications from the App Store or Google Play. Never click on a link to download or update an application.

Use a known and secure WiFi network

Connecting to a public WiFi network carries risks. When on the move, it's better to use your smartphone's WiFi hotspot feature or limit your connection time. At home, change your modem's original password and don't let strangers connect to your network.

Antivirus and anti-malware software

To avoid malware (software installed fraudulently on a computer to breach its security) and ransomware (malicious software that takes your personal data hostage), install antivirus or anti-malware software on your computer. Regularly scan your USB sticks with antivirus software.

React better

How to avoid fraud and phishing

Test your knowledge and discover our tips and videos to learn how to recognise scams and how to react.

Protect yourself from fraud.

What should you do in an emergency?

Take precautions

Have you lost your bank card or smartphone, or do you think your personal data has been stolen?

In the event of suspected or actual bank-related fraud – involving cards, Easy Banking Web or Easy Banking App – certain steps can help limit what the hackers can do.

Find out what to do in the event of fraud.

It's official, it's Safeonweb

Have you received a message from a provider or official body urging you to click on a link and then log in to your online banking? Send the email, screenshot of the SMS, etc. to suspect@safeonweb.be.

The Safeonweb app is developed by the Centre for Cybersecurity Belgium. As well as providing tips, it alerts you to cyber threats.

Visit the Safeonweb website.

How we ensure your online security

  • Online and mobile banking

    With Easy Banking Web and Easy Banking App, our procedures ensure that your data is secure. Discover how your online and mobile banking provides a secure environment.

    Easy Banking security

  • Secure online payments

    Whether you’re buying clothes, books or holidays, the internet has vastly increased your shopping options. Discover how your online payments are secured.

    Your secure online payments

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