Easy Guide Priority

The AG Account Insurance

Account Insurance is a collective insurance contract under Belgian law that you can join. Renewable annually, it is taken out by BNP Paribas Fortis with AG.

Membership is optional and automatically ends, in particular, in the event of early termination (free of charge) by you, closure of the insured account or end of the collective contract.

Account Insurance guarantees the beneficiaries the payment of a sum equal to the credit balance of the insured account on the day before the accident that caused the death of the account holder(s).

You can take out this insurance via your Priority Banker, in the branch or via the Easy Banking Centre.

The main risks covered and not covered

The main risks covered:

• Accidental death resulting from, in particular, a fall, a traffic accident or drowning. In all cases, an external cause must be the origin of the accident that caused the death.
• Death resulting from an accident within one year after the accident occurred. This period will be extended to two years from 1 January 2025. You will find the general conditions and information documents at the bottom of this page.

The main risks not covered:

• Death resulting from an internal medical cause, an intentional act by the beneficiary or at their instigation, suicide or attempted suicide or a state of alcoholic intoxication.

These lists are not exhaustive.

More information

Read the information document on the insurance product before taking out Account Insurance. The exact scope of the guarantees is mentioned in the general conditions. You can also request these documents free of charge in the branch or by phone from the Easy Banking Centre (02 433 44 03).

Do you have a complaint about Account Insurance?

Complaints can be submitted to BNP Paribas Fortis SA, Complaints Management Service, Montagne du Parc 3, 1000 Brussels, or via the online form or to AG Insurance SA, Complaints Management Service, Bd É. Jacqmain 53, 1000 Brussels, by phone on 02 664 02 00 or by e-mail: customercomplaints@aginsurance.be.

If the solution proposed by BNP Paribas Fortis or AG does not satisfy you, you can submit your complaint to the Insurance Ombudsman by e-mail to info@ombudsman-insurance.be, by post to Square de Meeûs 35, 1000 Brussels, or on their website www.ombudsman-insurance.be.

More information

For more information, don't hesitate to consult our legal documents and tariffs:

• Special conditions: Easy Guide Pack (FR – NL – DE – EN)
• Pre-contractual information: Easy Guide Pack (FR – NL – DE – EN)
• Tariff information document: Easy Guide Pack (FR – NL – DE – EN)
• General conditions: Account Insurance (FR – NL)
• General conditions: Account Insurance (FR – NL) applicable from 1 January 2025
• Information document: Account Insurance (FR – NL)
• Information document: Account Insurance (FR – NL) applicable from 1 January 2025
• Information document on deposit protection (FR – NL – DE – EN)
• Glossary (FR – NL – DE – EN)
• Comparison of payment accounts (FR – NL)
• General banking conditions: BNP Paribas Fortis (FR – NL – DE – EN)
• List of tariffs (FR – NL – DE – EN) applicable since 1 January 2024
• Privacy statement (FR – NL – DE – EN)
• General conditions for debit cards (FR – NL – DE – EN)
• Debit card: pre-contractual information (FR – NL – DE – EN)
• General conditions for credit cards (FR – NL – DE – EN)
• Credit card: pre-contractual information (FR – NL)

Legal information

AG Insurance SA – Bd E. Jacqmain 53, B-1000 Brussels – RPM Brussels – VAT BE 0404.494.849 – www.aginsurance.be – Insurance company approved under code number 0079, under the supervision of the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels.

Intermediary: BNP Paribas Fortis SA – Montagne du Parc 3, B-1000 Brussels – RPM Brussels – VAT BE 0403.199.702, is registered under this number with the FSMA, Rue du Congrès 12-14, 1000 Brussels, and acts as a tied insurance agent, remunerated by commissions, for AG Insurance SA. BNP Paribas Fortis SA holds a stake of more than 10% in AG Insurance SA.

Subject to the approval of the competent bodies of bpost bank and BNP Paribas Fortis.