Basic Banking Service Account

What's included

The monthly flat rate of €1.60 for our basic banking service includes the following : 

• a euro-denominated payment account
• a BNP Paribas Fortis debit card with cash withdrawal and payment services in euros within the European Economic Area
• access to digital channels Easy Banking Web, Easy Banking App, and Easy Banking Phone
• execution of standing orders and direct debits
• provision of account statements via our digital channels
• a package of 36 manual transactions per year – paper transfers and cash withdrawals at the counter in Belgium

The following products and services are not available for this account: credit card, cheque, and credit facilities.

Conditions for opening a Basic Banking Service Account

To open a Basic Banking Service Account, you must meet all the following requirements:

• Not already hold a Basic Banking Service Account or be the holder of a payment account with BNP Paribas Fortis or any other bank in Belgium.

If you do not meet these conditions, or if you require a service not available with the basic banking service, compare it with our other account formulas.

Opening a Basic Banking Service Account with BNP Paribas Fortis

The opening of a Basic Banking Service Account can only be done in a branch or at a post office, and is not dependent on the subscription to other services.

Find a branch

Not satisfied?

In case of a complaint, you can contact BNP Paribas Fortis SA – Complaints Management – Montagne du Parc 3, B-1000 Brussels.

If you have already filed a complaint with the competent BNP Paribas Fortis service and are still not satisfied, you can contact the Ombudsfin - Financial Ombudsman:

• on the internet: https://www.ombudsfin.be/fr/particuliers/introduire-une-plainte
• or by e-mail: ombudsman@ombudsfin.be 
• or by phone: +32 2 545 77 70
• or by post: Ombudsfin - North Gate II, Boulevard du Roi Albert II 8, bte. 2, B-1000 Brussels

or the Federal Public Service Economy, SMEs, Self-Employed and Energy:

• on the internet:  https://economie.fgov.be/en/about-fps-economy/where-and-how-report-problem
• or by phone: 02 277 54 68
• or by post: Federal Public Service Economy, SMEs, Self-Employed and Energy, General Directorate of Economic Inspection, Central Services – Front Office, North Gate III, 3rd floor, 16 Boulevard Roi Albert II, 1000 Brussels

More information

You will find more information in the following documents.

• Application form for a Basic Banking Service Account
• Basic Banking Service Account – information sheet
• Basic Banking Service Account – special conditions
• General banking conditions
• List of tariffs
• Basic Banking Service Account – tariff information document
• Payment account – list of most representative services services
• Comparison of current accounts by Wikifin