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Do you have an urgent question? PrivilegeConnect is available from 7am to 10pm on weekdays, and from 9am to 10pm on weekends and public holidays.
With one click your debit or credit cards are blocked
Contact Card Stop, 24/7:
Victim of an accident or theft? Are you in a legal dispute? Our claims settlement service provides immediate assistance:
on 0800 960 50 50 (freephone from Belgium)
Your Mastercard World Platinum or Elite include an extensive range of insurance and comprehensive travel assistance. This includes coverage for medical expenses, as well as car and bicycle assistance services, all accessible through PrivilegeConnect.
