Make a claim: Your Legal Protection

3 min

Everything you need to know to report your claim

Do you want to assert your rights and need help? Have you suffered damage and want to take action against the person responsible? Are you looking for help with a court case? We will guide you through the process step by step.

Can't find what you're looking for? Go back to the general overview page

You have a Providis Global Legal Protection insurance policy and:

  • You are a victim of medical malpractice?
  • You are contesting a traffic fine?
  • You are moving into your new home and discover a construction defect?
  • Your purchase does not match what the seller promised?

You have opted for the optional legal protection insurance in your Car, Top Family, Top Home and/or Business Liability insurance and:

  • You want to involve these insurances for the specific risks they cover?

Who to contact to report your claim?

Contact Providis, an independent service specialising in legal assistance that works in collaboration with AG.

Online

For all claims, please use the online claim form via Easy Banking Web.

Online form

By phone

Call Teleclaims on 0800 96 050 (free number from Belgium) or +32 2 664 99 00 (from abroad). Monday to Friday, from 9am to 12pm and from 2pm to 5pm (or 24/7 if emergency measures are required).