- 22/1/2025

Going on holiday? We’ll help you get everything ready!

3 min

Your cards

Manage your card settings yourself

The first thing to check? Whether your cards will work while you’re away. Depending on where you’re going, you may need to adjust your card settings. You can do this yourself via Easy Banking App – either before or during your holiday – and the changes take effect instantly.

How? Open Easy Banking App, select ‘My services’ > ‘Accounts and cards’, choose your card and adjust the settings.

If it’s a credit card, tap the small gear icon at the top to access and edit its settings.

What can you manage for your debit card?

• (De)activate international payments
• (De)activate online or contactless payments
• Change your limits
• Find your PIN and unblock your card
• Block and replace your card
• Digital debit card: your card details are always within reach

What can you manage for your credit card?

• (De)activate international payments
• (De)activate online or contactless payments
• Change your limits
• Block and replace your card

Also on Easy Banking Web

You can also manage your accounts and cards via Easy Banking Web – whether you’re at home or already away. Update your settings, block and replace a card, adjust your transfer limits… all in just a few clicks.

Which card should you use to make payments or withdraw money?

In the eurozone, payments are free with both your debit and credit card – but withdrawals are cheaper with your debit card.

Outside the eurozone, using a credit card is usually the most cost-effective option for payments.

Keep an eye on your budget

Want to stay on top of your budget while you’re away? With Easy Banking App, you can.

Travel insured

Travelling well-insured means peace of mind

Start by checking with your health insurance provider to see what’s already covered. If needed, you can take out additional travel insurance.

Your travel insurance: extended guarantees

Unlucky to fall ill 12,000 km from home? If you’ve taken out an Annual Travel Insurance with Touring* or Temporary Travel Insurance with Touring*, it’ll cover medical costs not reimbursed by your mutual health insurance. You’ll also benefit from extended repatriation support – and may be covered if you need to cancel due to illness, serious accident or bereavement.

Car breakdown

Your holiday doesn’t have to end at the roadside. Whether you’ve added Top Assistance* to your car insurance or have a Breakdown Assistance with Touring Go* policy, you’ll be able to continue your trip with a repaired car or a replacement vehicle.

Holiday accommodation, rental car and personal belongings

You've arrived at your holiday rental, safe in the knowledge that your liability for damage to the house is covered by your Top Family* insurance policy. And if you’ve selected this option, damage to your rental car may also be included – helping you avoid extra fees from the rental company.*

Cycling holidays

More into two wheels than four? Our Bike insurance* policy protects your favourite bike – with or without electric assistance – against theft and material damage, worldwide. It can also include assistance across most of Europe and injury cover globally.

Peace of mind while you’re away

Because prevention is better than cure, especially during the holiday season when break-ins are more common, we also help you protect your home while you’re away. Discover our all-in-one Homiris** alarm system and remote monitoring offer – with no installation fees.

Making a claim

Been in an accident or had something stolen on holiday? Report your claim by phone or online via Easy Banking Web or Easy Banking App. If you need support, our partners are available 24/7 by phone.

We’re here for you

Have a question? Head to Easy Banking App and check our FAQs – you’ll find them via Communication (bottom of the screen) > Help and contact. Pick a topic to see common questions and answers. You can also report fraud or get in touch with Card Stop.

Still need help? After selecting a topic, tap ‘Call Easy Banking Centre’.

*Touring SA/NV – Bd Roi Albert II 4 B12, B-1000 Brussels – RPM Brussels – BCE 0403.471.401 – is registered under this number with the FSMA, rue du Congrès 12-14, 1000 Brussels, and acts as a tied agent, remunerated by commission, for AG Insurance SA. AG Insurance SA holds a stake of more than 10% in Touring SA.

AG Insurance (AG for short) SA/NV – 53 Boulevard Emile Jacqmain, B-1000 Brussels – RPM/RPR Brussels – VAT BE 0404.494.849 – https://www.aginsurance.be/. Accredited insurance company licenced under code number 0079, under the supervision of the National Bank of Belgium, 14 Boulevard de Berlaimont, B-1000 Brussels.

Intermediary: BNP Paribas Fortis SA/NV – 3 Montagne du Parc, B-1000 Brussels – RPM/RPR Brussels – VAT BE 0403.199.702, registered with the FSMA, 12-14 Rue du Congrès, B-1000 Brussels, under code number 025879 and acting as a contractually appointed insurance agent on behalf of AG Insurance SA/NV. BNP Paribas Fortis SA/NV holds a stake of more than 10% in AG Insurance SA/NV.

**Homiris is a service operated by Euro Protection Surveillance, a public limited company with share capital of six million euros – RPM Brussels – VAT BE 0679.698.103 – 55D Boulevard International, 1070 Brussels – IBAN BE23 1096 6746 2291 – BIC CTBKBEBXXXX. Authorisations to operate as a provider of alarm and camera systems have been granted by the Minister of the Interior in accordance with the law of 2 October 2017 governing private and specialised security. For more information about your rights and EPS’s commitments regarding personal data, please consult the EPS privacy charter.

The information provided about Homiris products and services on this page does not constitute a commitment or an offer from BNP Paribas Fortis SA/NV. If you decide to subscribe to the Homiris offer, you will enter into a contractual agreement with EPS SA, in which BNP Paribas Fortis will not be involved. As a result, BNP Paribas Fortis accepts no responsibility in this regard."