Mobile reload

Top up your prepaid card more easily with Mobile reload Mobile reload

What is Mobile reload?

Mobile reload is a free service that allows you to easily top up your Proximus, Mobistar or BASE prepaid card at BNP Paribas Fortis ATMs. All you need is your bank card. You don't even need to have your mobile on you.

Advantages of this mobile phone service

Anyone with BNP Paribas Fortis bank card can use Mobile reload. You don't need to have registered previously in order to activate the service. Mobile reload is also really useful for parents, allowing them to top up their children's prepaid cards and keep an eye on the amount of call credit.

You are not dependent on the closing times of your Proximus, Mobistar or BASE sales outlet. With Mobile reload you can top up your call credit round-the-clock at our thousands of ATMs across the country.

You can top up using the 'mobile phone services' button on the ATM home screen. Select ‘Mobile reload'. Then enter the mobile phone number that you want to top up. Finally, select the required amount of top-up. You will receive a text message as confirmation as soon as the amount is uploaded.

But what if you have a problem with the top-up? Or just a question? Then the specialists at Proximus, Mobistar and BASE are on hand to take your call.

For Proximus: call 6000 or 078 05 60 00.

For Mobistar: call 5100 or 0800 85 007.

For BASE: go to




  • Mobile reload is free.

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