By signing, I confirm that:

This information and these terms and conditions are to be stored and/or printed. 

General terms and conditions for the Hello Bank Pack

The General Terms and Conditions for the Hello Pack are governed by the General Terms and Conditions of BNP Paribas Fortis SA/NV, except where they are deviated from below.


1.1 Hello Pack

Hello Pack consists of a set of online banking services designed to enable the customer to carry out their day-to-day banking.The following services, described in more detail in Article 2, are included in the Hello Pack free of charge:

The holder of a Hello Pack can also obtain other products and services marketed by the Bank. If these additional services are billable, the charges will be set out in the list of charges available on the website www.hellobank.be.

By way of an exception to Article 51 of the General Terms and Conditions of BNP Paribas Fortis, no cheque package may be issued for the Hello bank! current account.

1.2 Holders of the Hello Pack

The holder(s) of the Hello Pack is/are holder(s) of the reference account and must meet the following conditions:

1.3 Reference account

The reference account for the Hello Pack meets the following conditions:

The account cannot be a "bare owner" or "usufructuary" account.


The following details are given of the services included free of charge in the Hello Pack:


Without prejudice to the application of BNP Paribas Fortis' General Terms and Conditions, the Hello Pack may be closed of the customer's own accord through the Contact Centre.

If the customer ceases to be the holder of a Hello Pack, all products acquired under the Hello bank! brand, which have not been closed and are not linked to another Hello Current account will automatically be subject to the charges applying to corresponding products of the BNP Paribas Fortis brand, depending on the package chosen by the customer and subject to the legally permitted limits.


Unauthorised debit balances on any account will be reported to the National Bank of Belgium, Boulevard de Berlaimont 14, B – 1000 Brussels (file of non-regulated registrations). The Bank also reserves the right to disclose this data to third parties charged with the collection of its receivable