Our contact details

BNP Paribas Fortis is committed to providing transparent information. We will answer all your questions clearly. There are several ways to ask them:


Your branch: for all transactions and information


You have a question or you're looking for information or documentation?

  • Use our contact form.
  • Call us on 02 433 40 34 (Mondays to Fridays from 7 am to 10 pm and on Saturdays from 9 am to 5 pm).

PC banking-Helpdesk for all your questions about online banking


Easy banking Helpdesk: for all your questions about Easy banking


The list of frequently asked questions provides a wealth of information.

You can also call us on 02 433 41 90.


TeleClaims: for all your claims


If you have a claim that is covered by one of our insurance policies, please call our claims settlement service TeleClaims immediately on 0800 960 40 (Dutch) oder 0800 960 50 (French)(free number). We will do what is required right away, 24 hours a day, 7 days a week.



Give us your opinion of our services


Our promise of clear communication also means we like to hear from you in person. Please send us an e-mail if:


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