I had my card frozen after it was lost, but I have now found it again. Can it be unfrozen so I can use it again?

  • Your bank card
    Yes, to unfreeze it you should contact your BNP Paribas Fortis branch. However, to avoid errors, we recommend that you only have your card unfrozen if no new card has been ordered for you.
  • Your credit card
    No, it is not possible to have your credit card unfrozen.