I entered the wrong "electronic signature" five times and obtained the error message "CMS2076/CMS2086/WAS0375/WAS0372".: What should I do?
After five unsuccessful attempts, your PC banking agreement will be automatically blocked for security reasons.
Note: only PC banking access is blocked. You can still withdraw money from an ATM or make payments at retailers.
To unblock your access, you should contact the PC banking Helpdesk on: +32 (0)2
228 08 88
, 7 am to 10 pm Monday to Friday and 9 am to 5 pm on Saturdays, or by e-mail:
Tip:: when you get the error message "The signature is not valid. Recalculate the signature and try again", then before seeking to identify yourself again always check that you are using the correct
BNP Paribas Fortis
bank card for the user number entered.
Back to FAQ