Warning about suspicious e-mails

There is a possibility that you will receive e-mails claiming to be from BNP Paribas Fortis and using our corporate style, suggesting that there are some problems with your card or your account. The e-mails contain links which, if clicked, direct you to a fake BNP Paribas Fortis website, for the moment also written in English. In this fake website you are asked to reveal confidential information. Under no circumstances should you enter any of your card details or any other personal information on that site.


We want to remind you in the firmest possible terms that BNP Paribas Fortis will never ask you to divulge personal or confidential information by e-mail or by phone.


You can verify the authenticity of the real BNP Paribas Fortis website at any time by double-clicking the little padlock symbol in the bottom right corner of your browser program. You can then check that the internet address ends in bnpparibasfortis.be or fortisbanking.be. Make sure the address is completely accurate.


Did you receive a fraudulent e-mail of this kind?

  • You take no notice of the demand for card details or other confidential information and you immediately remove the e-mail.
  • You did divulge card details or other confidential information? Have your card immediately blocked by CardStop by calling 070 344 344.
  • For more information, contact the BNP Paribas Fortis's PC banking Helpdesk immediately by calling 02/433 40 34 and choosing option 4.


View our Golden Rules for Internet security.