My bank card was stolen and now a third party has my banking details. Should I have my accounts frozen?

Your BNP Paribas Fortis branch can freeze manual transactions on your account due to loss of identity documents. For every manual transaction (cash withdrawal or transfer), the bank is compelled to verify the client's identity. This means that only you will still be able to carry out transactions at the counter or at the reception of your BNP Paribas Fortis branch.