Defective card reader or flat battery

If your card reader is defective (does not respond or does not give the usual display) or displays the message "battery low", we will give you a new card reader.


You can change your card reader for free.

    • Order it online, we will send it to you within a week.
    • Go to your BNP Paribas Fortis, branch to get a new card reader in exchange for your defective one.


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