A transaction was booked incorrectly.

  • Your bank card
    Contact your BNP Paribas Fortis branch to report the error.
     
  • Your Visa or MasterCard credit card
    Who is my credit card issuer?

    • Visa or MasterCard issued by ATOS Worldline

      Call ATOS Worldline customer service: 02 205 85 85 (Monday to Friday, 7 a.m. to 10 p.m., and Saturdays, 9 a.m. to 5 p.m.).
      Web: www.mijnkaart.be (NL) oder www.macarte.be (FR)
       

    • Visa or MasterCard issued by ICS

      Call ICS customer service
      MasterCard: 02 416 16 72

      Visa: 02 416 16 73
      (Monday to Friday, 7 a.m. to 10 p.m., and Saturdays, 9 a.m. to 5 p.m.).
       
  • Your American Express credit card
    Call the number below that corresponds to your card immediately:
    American Express Blue: 02 676 22 33
    American Express Green: 02 676 21 21
    American Express Gold: 02 676 28 28
    American Express Business: 02 676 25 25
    Web : www.americanexpress.be

 

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