My user data are not recorded.

If your user information for PC banking hasn't been successfully copied onto the new website, you can usually resolve this by deleting the cookies of your web browser.

Depending on which browser you use, you can find hereunder the necessary steps to take to do this.


Microsoft Windows


Apple Mac OS X


Attention: this procedure will also erase all the preferences related to other sites. 
Experienced user? Delete only the cookie of BNP Paribas Fortis (username@www.bnpparibasfortis) so that you keep all other preferences.

For more information, please call us at 02 433 43 34.


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