There could be several reasons why you haven't received your text (SMS) message.
- Your phone can't get a signal. Check that you're connected to your mobile phone network and try again.
- Your mobile phone contract doesn't allow you to receive paid messages. You or your employer might have disabled this option.
- Technical problems at your mobile phone operator.
- Technical problems at BNP Paribas Fortis.
If you have any other questions, you can always contact our Help Desk on 02 228 08 88.
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