Should I choose advanced or simple layout when asked by my handset?

In most cases, our website will recognise your device automatically and will adjust the layout to match your phone's capabilities. If the site is unable to determine what device you are using, it will offer you the choice between a full and a limited layout. The two versions are identical apart from the visual aspect. If your mobile phone is on our ‘grey list', you will be asked to choose your preferred layout the first time you log in.

If your phone is registered with us as Greylisted, you will have to choose between "Advanced" layout and "Simple" layout. We recommend that you always choose "Advanced" layout if asked. This choice will result in the best layout on most mobile handsets. If Easy banking is not satisfactorily displayed with the "Advanced" option, you can always go back to the option screen and choose "Simple".

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