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The security of your data is our priority

Fake websites, fraudulent e-mails, hacking, invoice fraud...

Online scammers are not short of imagination. The security of your data is our priority. We use the latest technologies to ensure that your data are protected. You play an important role in making our mobile bank more secure every day. Various practical tips will help you develop the right instincts to protect your data.

How we protect your data?

You log in to Easy Banking Web completely securely thanks to your card reader and your personal user name. By reading the chip on your bank card, the reader generates a unique random code that allows you to log in completely securely.

How you can ensure the security of your data?

Remember to lock your computer with a password. This will allow you to access your data securely. If you leave your computer unattended for a few minutes, make sure you develop the right instincts and remember to close your session.

When you carry out certain transactions using your online bank (such as payment requests), you will need to provide additional confirmation using your bank card and card reader. Without this digital signature, your transaction will not be carried out.

The integrity of your data is based on strong passwords. You should therefore create passwords that are both complex and unique for every mailbox, program, application or user account. Sound tricky? We provide you with a range of useful tips.

It's completely secure to use Easy Banking Web to carry out your day-to-day transactions quickly. Need an example? You are automatically logged out if you are inactive for more than 5 minutes.

Have you just carried out a banking transaction in no time at all using Easy Banking Web? To avoid tempting any curious onlookers, make sure you log out of your Easy Banking session straight away.

In order to maintain the security of your data, we will never ask you for confidential information (such as your PIN, your M1 or M2 signature or your Easy Banking password) over the phone or by e-mail.

Make sure you never save personal data on your computer's hard drive (such as your address, your identity card number, your account number, your PIN, your passwords or your user names).

Day after day, we carry out detailed analysis of the latest techniques used by cyber-criminals in order to set up systems to block their fraudulent activities.

Install antivirus software on your computer. This software detects, blocks and removes harmful code from your computer. You should regularly check that your antivirus is up-to-date, as this keeps your data better protected.

We only send you commercial e-mails if you give us permission to do so.

Be wary of any e-mails you receive from unknown senders. Never open any attachments if you are unsure.

How to recognise and report fraud?

What are the most common types of fraud? How can you use Easy Banking Web and navigate the Internet in complete security? Find out here.