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Secure online banking

Safety is a paramount part of your daily online banking. Together we can prevent fraud, thanks to some simple measures.

Safety first!

Every day, online banking experts implement the latest available technologies to secure your online transactions. However, safety is a concern for us all. That’s why our bank takes drastic action. With a few simple steps, you can actively participate in the fight against fraud and other crimes.

What does the bank do?

  • Identification through a card reader (Easy Banking Web and App), a password or a fingerprint (for Easy Banking App) for online banking.
  • Recognition of mobile devices used to access Easy Banking, based on a password or fingerprint.
  • An authorisation for certain transactions (large amounts or new beneficiaries) via the M2 button on your card reader.

What can you do?

  • Install antivirus software and update your operating systems (Windows, iOS, Android).
  • Only download apps from official stores (App Store, Play Store, Microsoft Store).
  • Never disclose a secret code, such as your password, PIN code or the code of the M1/M2 button on the card reader.
  • Close your sessions after use.
  • Beware of suspicious screens.
  • Never communicate 'sensitive' information by email, SMS or over the phone.

Some reassuring measures...

Secure online banking with a few simple and effective steps adopted by BNP Paribas Fortis.

  • Online banking always involves a secure connection.
  • Identification is always necessary in order to gain access to online banking.
  • The bank records the characteristics of your mobile device when you first access Easy Banking. The bank recognises the combination of your user profile and the registered device.
  • Maximum amounts are applied daily for your online banking.
  • You specify a numerical authorisation for payments to known beneficiaries.
  • The connection to the website or the app terminates automatically after a certain period of inactivity, although you should always close your session when you are finished.
  • Careful analysis of techniques used by cybercriminals to counter their fraudulent operations before they can affect you.