Get to know the Private Bank
Would you like to find out more about the many services we offer? Make an appointment with a Private Banker or Wealth Manager in a Centre or at your home? Contact us here.
We’re always there for you
Instantly block a lost or stolen card
You have lost your debit or credit card? One or several cards have been stolen? You apprehend a fraudulent use of your card(s)? With a simple phone call, your card(s) will be blocked instantly.
Contact Card Stop on 078 170 170. Available 24/7.
First-line assistance when you need it
You were the victim of an accident or a theft? Do you have a legal problem? Our claims settlement department will immediately help you and resolve your difficulty as soon as possible.
- 0800 960 50 50 (free from Belgium).
- +32 2 664 99 00 00 (calls from outside Belgium).
- Online claim
Complete serenity, even when traveling
Your Mastercard World Platinum or Elite is much more than a credit card.
It offers a wide insurance coverage and exhaustive travel assistance. Rest assured, your medical costs are covered. If your vehicle breaks down, the Car and Bike insurance will get you back on the road. Our PrivilegeConnect service will take care of you.
Your direct line to the Private Bank
PrivilegeConnect is the direct line for our Private Banking and Wealth Management clients. An urgent question? This service is available from 7 am to 10 pm on working days and from 9 am to 10 pm on weekends and public holidays.
Dial 02 433 43 20 (Private Banking) or 02 433 43 40 (Wealth Management).
Easy Banking Chat
A question? Our advisers will be delighted to answer directly via our chat, which is open every day (except Sundays) from 9 am to 5 pm.
Our community is created for and by BNP Paribas Fortis clients and collaborators.
A question? A friend, colleague or peer will answer it. Just make sure that you register first.