Frequently asked questions

Preparing my expatriation to Belgium

Are you moving to Belgium soon? Welcome!

You’ll want to prepare your arrival properly. And this includes becoming a client with a Belgian bank to manage your finances optimally as soon as you get here. But without necessarily having to move...

An exclusive offer for expats

Take advantage of our Premium Pack, the most complete service for your day-to-day banking transactions. What's more, it’s free for expats the first year!

Are you under 28 years of age? Choose the Hello4You pack, free for customers aged 18 to 28.

Opening an account without having to move

Save time! In a few clicks, prepare the various banking aspects of your expatriation by applying for the opening of an account from abroad.

Become an online client

Convinced? Apply online!

Our Expat Team will get back to you to finalise your application. You can rest assured that all your needs will be covered.

Become a client in a few steps

Prepare your arrival from abroad


Fill-in the various fields of your application


Receive your contract by email


Return the signed application by email

Finances and insurance

My free Premium Pack

With your Premium Pack, you’re getting (free of charge the first year):

  • Up to three multicurrency current accounts,
  • Up to two debit cards per account,
  • Up to two Mastercard Gold credit cards (subject to the acceptance of your request) and relative insurance policies.

More information on the Premium Pack

Hello4You current account

Free for customers aged 18 to 28, the Hello4You pack includes:

  • A free current and savings account,  
  • A prepaid and debit card,  
  • A free credit card the first year.

More information on Hello4You

Need a rental guarantee?

Are you going to rent a house or an apartment? How do you go about sorting your rental guarantee? 

Let’s arrange your move-in in your future home together. Apply for a rental guarantee online when you open your account.

Let’s not forget insurance policies...

Family, housing, vehicle, income... Choose the insurance policies that match your needs!

Interested? Discover our special conditions and meet an adviser in the branch of your choice.

Need to speak to us?

Where I am

A question? A specific need? Our Expat Team experts are available on 02 433 41 00

  • Mondays to Fridays from 09:00 to 16:30;
  • Saturdays from 09:00 to 12:00.

In Belgium

Our expat-specialized branches welcome you with open arms. Our specialized and multilingual advisers will answer all your questions and will assist you for the banking aspects of your installation.

Where do I find my branch?

What then?