MasterCard Gold credit card

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Journey cancellation insurance

If you booked your trip with your Mastercard Gold credit card, well done! Travel cancellation insurance is included when using this card.

What is the main risk covered? 

Travel cancellation in case of illness, accident, death or material damage. Please note that you must have paid for at least 70% of the trip concerned for you and/or your family with your credit card.

What main risk is not covered? 

Cancellation of travel that was reserved as part of your professional or business activities.Illness, accident, death, material damage,... There are many reasons that can force you to cancel your trip. This insurance helps you avoid a financial setback and overcome this disappointment more easily.

Purchase guarantee insurance

If you make a purchase with your Mastercard Gold credit card, it is covered by the insurance in your contract.

What is the main risk covered? 

Theft or accidental damage within 120 days after purchase or delivery of the goods you purchased with your credit card.

What main risk is not covered? 

The simple loss or disappearance of your purchases.

Online purchase insurance

Make purchases online easily with your Mastercard Gold credit card. With the insurance included, you can pay online without having to worry.

What is the main risk covered?

Non-delivery within 90 days of purchase of the goods that you purchased online and paid for with your credit card, or when the delivery is incorrect or defective.

What main risk is not covered? 

Non-delivery of your purchase due to a postal or delivery service strike.

Fraudulent use insurance

Have you lost your card or had it stolen? With the insurance linked to your Mastercard Gold credit card, you are covered against fraud.

What is the main risk covered? 

The deductible when someone fraudulently pays or withdraws money with your card.

What main risk is not covered? 

The deductible when fraudulent use is made possible by a deliberate error or complicity on your part because you kept the card and PIN together or in an unsafe manner.

The above statements are not exhaustive.

The exact scope of the guarantees, restrictions and subscription conditions can be found in the General Terms and Conditions for this product, which are available free of charge at your local branch or on For more information, please visit your local branch or call the Easy Banking Centre on 02 762 90 00.

The Gold Card Insurance included with the Mastercard Gold credit card issued by BNP Paribas Fortis is a collective insurance under Belgian law, underwritten by BNP Paribas Fortis (the insured party) through AG Insurance (the insurer). The credit card holder is automatically subscribed. Subscription to this insurance ends when the holder does not renew the insured credit card, when the insured card is cancelled or when the collective insurance contract ends for any reason whatsoever. As soon as the subscription is terminated, the cover will also end, including cover for goods already purchased with the card.

Need more information?

If you would like to know more, please read the documents we have selected for you.

Not happy?

You may submit complaints to the Complaints Management Department of BNP Paribas Fortis (JQABD), Montagne du Parc/Warandeberg 3, 1000 Brussels, Belgium, fax: 02 228 72 00. You may also submit your complaint to the Insurance Ombudsman, Square de Meeûs/De Meeûssquare 35, 1000 Brussels, Belgium. Tel.: +32 (0)2 547 58 71 – Fax: +32 (0)2 547 59 75 –

Would you like a Mastercard Gold credit card*?

The credit card is included in your Premium Pack and is also available for EUR 3.83/month (additional costs will apply when you withdraw money with your card from an ATM and when you make payments in foreign currencies).

Thanks to the Mastercard Gold credit card, you can also take advantage of exclusive offers from our partners, such as Avis Preferred Club, Hertz Gold Plus Reward and Programme Priceless Cities.

* Subject to acceptance. You are at least 18 years of age and the (co-)holder of a current account at BNP Paribas Fortis.

Discover our other cards

You can also choose a Visa Classic credit card or a Prepaid Card. Click here to see a summary of all the cardswe offer or visit one of our branches.

Statutory information

BNP Paribas Fortis SA/NV, Montagne du Parc/Warandeberg 3, B-1000 Brussels – Brussels Register of Companies – VAT BE 0403.199.702, is registered under No. 25.879A with the FSMA, Rue du Congrès/Congresstraat 12-14, B-1000 Brussels, and acts as an associated insurance agent for AG Insurance SA/NV.

AG Insurance SA/NV – Boulevard E. Jacqmainlaan/Jacqmainlaan 53, B-1000 Brussels – Brussels Register of Companies – VAT BE 0404.494.849 – Belgian insurance company authorised under code 0079 under the supervision of the National Bank of Belgium, Boulevard de Berlaimont/De Berlaimontlaan 14, B-1000 Brussels.

Mastercard Gold: This offer is valid subject to acceptance of your request by BNP Paribas Fortis SA/NV, the card issuer.